Your WordPress Support Solution
Our team specializes in support services for WordPress based websites. Our Support Plans provide total holistic approach on WordPress maintenance allowing you concentrate on your business goals.
Test Your Website's integrity and current maintenance level.
Our Services
Our services are designed to provide you with stable worry free WordPress website.
WordPress updates
No matter what plan you will select, plugins, themes and WordPress core will be up to date. We create a restore point before an update.
WordPress Cloud Backups
Backups are never needed until something goes wrong, Well next time something goes wrong, we got your back.
Security
Safety of your visitors is your responsibility, however we monitor your sites for potentially malicious scripts and other vulnerabilities.
Site Performance
We regularly monitor your site and notify you if site’s performance is reduced. We will supply you with insightful info of what caused performance change so that you can take actions right away.
Uptime Monitor
Uptime monitor saves you time worrying weather your site is up or down. In occasion that the site is down we start resolving the problem before it becomes serious.
SEO Monitor
Keep track of how your keyword ranking changes each week and find out who your competitors are. Receive SEO ranking report on regular basis.
Database Maintenance
As your WordPress database grows it slows down your website performance, we perform regular database maintenance to avoid unnecessary clutter.
Managed comments
Tired of SPAM comments, we will manage your comments and accept only appropriate real human comments. No more SPAM comments on your business website.
Regular Reports
Know what you are paying for. At the end of each month you will receive a full report of changes that were performed on your website.
Exclusive Services
Need something custom? We are happy to review your requirements. Site customizations are more than welcome,
We can extend functionality of your site, change the design to match your brand strategy or simply assist you with the selection of high quality WordPress theme and plugin.
Your Monthly Report
No matter the package we will provide you with the monthly report.
You’ll know about every update or change that we make to your website.
Be in Touch
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Let’s Do Something Better Together!
Looking for full online marketing solution. Our team will be happy to learn more about your business, what drives it and what keeps your customers.
Answers to Your Questions
Why do I need WordPress Plugin Updates?
A: Plugin updates are made every time new functionality feature is made for specific plugin or if plugin vulnerability was addressed.
Why is it important to have WordPress up to date?
Similar to the plugins, core updates have improved system security and might include additional functionality.
Why would I update my theme?
Themes are often use JS libraries which have security and functionality updates in addition if your site is build on the framework like a library you might have latest up to date functionality which will power up your site editing. Theme updates often reflect search engine demands and make the site faster.
Can I make updates by my self?
It is not recommended that you make an update by your self as most of the time you might lack in the understanding of the changelog. Updating to an incompatible version of the plugin can potentially break your website.
Why do I need site backup?
Websites that are online have access by site administrators, managers, site visitors, search engines and people that would like to break in your website. Any of the visitors groups might fail or succeed in their own way. After investing time and money in the creation of the website it could be a disaster to have your site gone and not have a backup.
Why do you keep your backups on the cloud?
If a backup is saved on the same server with the site, then on the event of the site failure (server disk failure, security bridge, security bridge of the account placed on the same server, deletion of the server files by error or on purpose) of the site backup might be corrupt as well. Having backup files securely stored on the cloud eliminates this possibility.
Are your backups GDPR compliant?
Yes, our backups are stored within European Union and backup files can be deleted upon request.
Why would I need to backup daily or hourly?
If your business is heavily relying on online presence such as online sales and lead generation means that your site’s data is vital. If you are regularly publishing blog posts in case of loss you might lose the data and links that could be used by search engines to bring you traffic. If you are running e-commerce and your site is corrupt could mean hours, days or weeks of lost invoices and financial documentation as well as lost orders and frustrated customers.
What is considered as custom development?
Custom development can be anything from adding a new image, correcting About us page text to extending your site for with new functionality. We will discount the number of hours depending on the maintenance package that you select.
Can I combine custom development hours from several months?
Unfortunately, this is not possible.
What is database cleaning and optimization?
WordPress Database gets cluttered with log and page revision records this puts extra load on the server and makes yours and other sites work slower, through database optimization we make sure your site as fast as when it was delivered to you.
What is the maintenance report?
Maintenance report includes all the work we made behind the scenes on your site. List of latest backups month, optimizations statistics, etc. all can be found in the report.
What is SEO tracking and reports?
SEO (Search Engine Optimization) tool provides extra value to our clients by allowing us to deliver professional keyword and competitor reporting it might also gives us good data that might start discussions on further website improvements.
What are the site speed checks?
The speed check gives you insight into what is happening with your website and how it’s performing. It’s the first step to solving your problems, the speed check tells you what they are. It gives you a breakdown of the factors that are affecting your website. You can see each individual factor and its grade, as well as giving you recommendations on how to improve your website performance.
Security scans, daily?
Security is not only important for your site to work stable, but also about what customers receive when they enter your site.
It is important to run those scans regularly avoiding any possibility of serving malicious content to your site’s visitors.
What will I get with Uptime monitor?
With uptime monitor, we will be notified via email, telegram, and SMS within 5 minutes after your site goes down. Once we are notified we will ether start restoring your site, server or will contact you for further notice. We will make sure that your site is up and running in the minimum time.
“I have called upon their team for several support issues with sites that I have developed, where I was unable to make the fixes myself. When working with the Digidestination team, I was impressed with the professionalism and quality of their work!”
